Privacy Policy

SPEARHEAD PRIVACY POLICY & DISCLOSURE STATEMENT
APPLICATION
Spearhead (collectively known as “Spearhead”, “we”, “our”, or “us”) is subject to the national privacy principles in the privacy act 1988. This privacy policy and disclosure statement explains how Spearhead collects and protects the privacy of personal information about you collected by the Spearhead or provided by you to Spearhead via our website or from other sources.

This privacy policy and disclosure statement does not apply in relation to acts and practices of Spearhead which relate directly to the employee records of present and former employees of Spearhead.

COLLECTION OF YOUR PERSONAL INFORMATION
Spearhead will generally collect personal information about you directly from you when you use this website or deal with Spearheadover the telephone or by letter or e-mail.

Normally, the type of personal information collected will include your name, address, telephone number and e-mail address and product preferences.

DISCLOSURE STATEMENT
Spearhead collects personal information for some or all of the following purposes:
1.  to monitor or improve the quality and standard of service provided to you or other consumers by Spearhead and any entities related to Spearhead, (collectively called “authorised disclosees”);
2.  to provide marketing information to you about products and services of any one or more of the authorised disclosees; and
3.  arrange for delivery of products of any one or more authorised disclosee to you.

if you do not provide any information requested, Spearhead or one or more of the authorised disclosees may not be able to either provide you with information about Spearhead Software Pty Ltd products or to fulfil one or more other purposes of collection of your personal information.

Spearhead may collect personal information about you from a third party source. Spearhead will take reasonable steps to contact you and make you aware of the purposes for which Spearhead has collected your personal information which has been obtained from a third party source.

USE OR DISCLOSURE OF YOUR PERSONAL INFORMATION
Spearhead will use and disclose personal information for the primary purpose for which the personal information was collected or for purposes related to or ancillary to that primary purpose. Spearhead does not disclose collected personal information to third parties other than authorised disclosees, for the purpose of allowing such third parties to directly market products and services to you.

Spearhead may from time to time engage third party contractors to carry out work for Spearhead. third party contractors are prohibited from using collected personal information about you, except for the specific purpose for which that personal information has been supplied by Spearhead to the contractor.

PERSONAL INFORMATION ABOUT OTHER PEOPLE
You must not provide personal information to Spearhead about another person, unless that person has authorised Spearhead, through you, to collect, use and disclose personal information about that person for the purposes described in this privacy policy and disclosure statement.

SHARING INFORMATION
Spearhead may disclose personal information to authorised disclosees upon the basis that any authorised disclosee may only collect, use or disclose the information for the purpose for which that information was originally collected by Spearhead.

ACCESS TO PERSONAL INFORMATION
Spearhead will, on request, provide you with access to personal information held by Spearhead about you, subject to any limitations or exceptions in the privacy act.

Spearhead will deal with requests for access within a reasonable time. You must pay Spearhead for reasonable costs incurred by Spearhead in providing you with access.

If Spearhead refuses to provide you with access to personal information about you, Spearhead will provide you with reasons for the refusal, in accordance with the requirements of the privacy act.

CONSENT
We understand that when you visit our website you may not wish to become a member. We respect that and have provided you the option to not sign up as a member and to drop out at any time you no longer wish to be a member of the website.

UP-TO-DATE INFORMATION

Spearhead will take reasonable steps to ensure that your personal information is up-to-date when collected or used by Spearhead. If any personal information held by Spearhead about you is incorrect, you should contact Spearhead immediately, so that Spearhead can take reasonable steps to correct incorrect information about you.

SECURITY OF PERSONAL INFORMATION

Spearhead protects your personal information from misuse and unauthorised disclosure.

Personal information about you may be stored in hard copy or electronically in data information storage systems of Spearhead. Spearhead maintains physical security, as well as network and computer security over paper and electronic data information storage systems.

CHILDREN AND YOUNG PEOPLE
The website is accessible to people of all ages. However, we are mindful that some customers who register as members may be under the age of 18. In the interests of their personal safety, we urge children to check with their parents before entering personal information on any website and ask parents to discuss these issues with their children.

Spearhead will also ensure that appropriate disclosures are made at the time of collection of other information from minors, and will only collect this information where it is appropriate to do so. Information collected will only be used for appropriate purposes.

CONTACTS
You may gain access to your personal information, make a complaint about breach of your privacy rights, or make enquiries about collection or use of your personal information by contacting the Spearhead Privacy Officer:

Spearhead Software
Unit 2, 18 Gillam Drive
Kelmscott  WA  6111
Phone: +61 9495 8600
Email: Click Here

Spearhead will respond to your query or complaint in a reasonable time.